FREQUENTLY ASKED QUESTIONS (FAQS)

 

Is there an extra fee for Setup and Breakdown time?  

NO, It’s FREE! Setup and Breakdown are provided at no cost to you. We give ourselves plenty of time to make sure the setup is exactly what you envisioned, all our equipment is running at their maximum capabilities, and is setup where you wanted with a polished and professional look!

What type of equipment do you use?  

We only use top of the line, professional DJ equipment!

Do you have a backup plan if something goes wrong or the DJ can't make the event?  

We always retain at least one DJ as a backup in the event of an emergency.

Do you bring backup equipment just in case because you never know? 

100% absolutely! Atlas Pro DJs is always prepared for anything and everything because we agree, you never know!

When should we book a DJ?  

A good time frame for booking a DJ for a small to medium event is four to six months in advance. For an event such as a wedding or a large corporate event, we recommend booking a DJ at least six to twelve months in advance. We do have DJs available for last minute events as well!!

Will the DJ play requests from event guests?  

Our DJs absolutely take requests from guests, but ONLY if you (the client) allow it!! If you decide you would like your DJ to take requests, our DJs will also "filter" the requests. This means that we won't play a song you specifically said not to play or play a song from a genre you asked not to be played. So if a guest makes a request that fits in well with the music playing at the time and with the music you requested, the DJ will make every effort to play it!!

Can you (the client) request songs for the DJ to play?  

Of course!! You are 100% able to pick which songs you definitely want to hear, and ones you do not want to hear. We will work with you prior to your event, we can create a custom set list for your event, and will take any requests during the event as well!!

What if our Ceremony and Reception are located at two different venues?

No problem! Atlas Pro DJs will provide all the services you need, where you need them, to make your Wedding Day perfect!

My Ceremony is outdoors and there is no power available. Can you still provide music, speaker(s) and microphone(s)?

Yes, we can! We offer high quality, battery operated, Outdoor Ceremony Packages that include music, speaker(s) and microphone(s)!

How do I reserve the date for my event? What if I can’t meet you in person? 

No problem! We can reserve your date with a signed contract and a deposit for as little as $100. We can send the contract and invoice via email. This gives you a secure option to pay by Credit Card/Debit Card or ACH (Automated Clearing House).

Do you offer payment plans/ financing options?

Yes!! We can work with you to create weekly, bi-weekly, monthly or even installment payments.  

Do you offer Liability Insurance, and can you provide documentation if needed?

Yes, we do! Atlas Pro DJs is fully insured and can provide any documentation needed upon request.

Do I tip the DJ?

Tipping is optional and we do not include gratuity in the contract price. However, 10-20% is generally recommended if your DJ did a great job.

Will the DJ play overtime if needed?

Yes! Our DJs are able to play past the contracted time, but payment is due at that time if possible.